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	<title>Survey Advantage Press</title>
	<link>http://surveyadvantage.com/press</link>
	<description>A blog about lessons learned from survey projects</description>
	<lastBuildDate>Thu, 29 Jul 2010 14:10:30 +0000</lastBuildDate>
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		<title>Style Flex to service your customers well.</title>
		<description><![CDATA[I like to believe that most people in sales and service try hard to help customers and prospects make good decisions, but sometimes the people serving me use the same approach they do with everyone else.  Why?  Because they are not communicating with me the way I want and have a one size [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/07/29/style-flex-to-service-your-customers-well/</link>
			</item>
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		<title>ABBRA Newsletter now featuring customer service articles by Survey Advantage</title>
		<description><![CDATA[ABBRA or the American Boat Builders and Repairers Association is now featuring articles on customer service.  Here is the July issue of the ABBRA Newsletter for Boatyards and Marinas.  We wrote an article to help boatyards drive their customer service, loyalty and retention. July, 2010 ABBRA Newsletter
]]></description>
		<link>http://surveyadvantage.com/press/2010/07/22/abbra-newsletter-now-featuring-customer-service-articles-by-survey-advantage/</link>
			</item>
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		<title>Survey Advantage and PrintSmith team up at AlphaGraphics Owner Convention</title>
		<description><![CDATA[July 8, 2010:  Today Survey Advantage exhibited and participated in the AlphaGraphics Technology Expo held in Tucson, AZ.  During the expo Survey Advantage unveiled a program designed with PrintSmith(TM) and AlphaGraphics to help their owners drive customer retention, preserve recurring job revenues, and identify up sell and cross sell opportunities within their customer [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/07/08/survey-advantage-and-printsmith-team-up-at-alphagraphics-owner-convention/</link>
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		<title>Enterprise Print Management Solution and Survey Advantage™ Release Utility Helping Printers Drive Customer Feedback and Sales Leads</title>
		<description><![CDATA[For Immediate Release						
Contact: Michael Casey, Survey Advantage
401-560-0311 ext 103								  mcasey@surveyadvantage.com
Middleboro, MA– June 21, 2010 – Enterprise Print Management Solutions(EPMS), announced today a newly developed customer survey process with Survey Advantage , a service provider offering customer loyalty and lead generation programs.  Enterprise Print Management Solutions offers a full suite of estimating and production [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/06/18/enterprise-print-management-solution-and-survey-advantage%e2%84%a2-release-utility-helping-printers-drive-customer-feedback-and-sales-leads/</link>
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		<title>Printers Software™ Announces Partnership with Survey Advantage™ to Help Printers Preserve Revenue and Generate Leads</title>
		<description><![CDATA[For Immediate Release
Contact:
Michael Casey, Survey Advantage
401-560-0311 ext 103
mcasey@surveyadvantage.com
Printers Software™ Announces Partnership with Survey Advantage™ to Help Printers Preserve Revenue and Generate Leads
Sarasota, FL– June 10, 2010 – Printers Software Inc.(PSI), announced today a partnership with Survey Advantage, a service provider offering low cost customer loyalty and lead generation programs.  Printers Software offers a full [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/06/10/printers-software%e2%84%a2-announces-partnership-with-survey-advantage%e2%84%a2-to-help-printers-preserve-revenue-and-generate-leads/</link>
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		<title>The Foundational Big Three to Acquiring and Keeping Customers</title>
		<description><![CDATA[Trust, Credibility, and Rapport.  Customers don’t care if you have the best technology, have the best location, or hang out with movie stars.  You won’t survive if your foundation is weak.   If a customer catches you lying just once they question everything you say in the future.  If your advice [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/06/09/the-foundational-big-three-to-acquiring-and-keeping-customers/</link>
			</item>
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		<title>Survey Advantage to Speak at the MFSA Annual Conference</title>
		<description><![CDATA[Jamestown, Rhode Island – Survey Advantage, a leading provider of customer loyalty and market research services, will be offering two educational sessions at the upcoming Mailing &#038; Fulfillment Service Association’s Annual Conference being held June 2-5, 2010 in Charleston, SC.  The session, “Leveraging Customer Feedback” will highlight how mailing and fulfillment operations are preserving [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/06/01/survey-advantage-to-speak-at-the-mfsa-annual-conference/</link>
			</item>
	<item>
		<title>The top 5 things to consider when surveying your print buyers.</title>
		<description><![CDATA[You may survey customers regularly, but how frequently do you analyze the results? Even more importantly, have you implemented any changes based on the feedback?
Bottom line is that you must take action on the results or don&#8217;t bother surveying. Surveying should be conducted for process improvement and expansion. It shouldn&#8217;t be to get that ISO [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/04/28/top-5-questions-printers-ask-about-surveying-customers-and-the-answers/</link>
			</item>
	<item>
		<title>Survey Advantage to present at PINE Vendor Showcase</title>
		<description><![CDATA[Jamestown, Rhode Island – Survey Advantage, a leading provider of customer loyalty and market research services, will be presenting new ways of preserving and expanding revenue to members of Printing Industries New England ( PINE).  At the PINE Vendor Showcase – Hilton Garden Inn, Waltham, MA, Michael Casey, Survey Advantage’s president, will be speaking [...]]]></description>
		<link>http://surveyadvantage.com/press/2010/04/01/survey-advantage-to-present-at-pine-vendor-showcase/</link>
			</item>
	<item>
		<title>Printer&#8217;s Plus adds batch process to support Survey Advantage CustomerPulse</title>
		<description><![CDATA[Today Printer&#8217;s Plus released a second way to support the Survey Advantage CustomerPulse program.  Besides launching directly from Printer&#8217;s Plus, printers now have the option to let Survey Advantage manage the process for them.  Please view the new process by reading the recent document released by Printer&#8217;s Plus. Printer&#8217;s Plus Release  
]]></description>
		<link>http://surveyadvantage.com/press/2010/03/10/printers-plus-adds-batch-process-to-support-survey-advantage-customerpulse/</link>
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