Survey Advantage and PrintSmith team up at AlphaGraphics Owner Convention
July 8, 2010: Today Survey Advantage exhibited and participated in the AlphaGraphics Technology Expo held in Tucson, AZ. During the expo Survey Advantage unveiled a program designed with PrintSmith(TM) and AlphaGraphics to help their owners drive customer retention, preserve recurring job revenues, and identify up sell and cross sell opportunities within their customer base. Implementing a referral program for loyal customers has already started generating solid referrals to help owners expand their customer base.
Survey Advantage and PrintSmith worked in partnership to create the necessary reports and survey process to streamline the customer feedback process. By leveraging Report Writer, all AlphaGraphics locations can now benefit from leveraging customer information within PrintSmith to stay connected with customers continuously.
This program complements the selling and customer service efforts by giving customers another way to stay connected with their printer.
The Survey Advantage Program starts at $49/month with a one time $100 start-up fee to ensure the survey questions, process, and reports are tailored to the printer’s business. There are no long term commitments, cancel anytime, with a 100% guarantee. We know we need to perform each month to earn your business. See on-demand demo.
Any printer shipping to at least 60 unique customers a month would benefit from this program where typically 20 to 30% response rates are achieved continuously with the proven database de-duping and filtering technology developed by Survey Advantage to maintain a positive survey taking experience for repeat buyers. View several printer case studies, testimonials, and program details.
Tags: Print Buyer Opinions, print buyer research, Printer benchmarking, Printer Loyalty Programs, Printer Referral Programs, printer research, Printing