Survey Advantage now is offering busy managers the ability to view recorded trainings focused on customer retention, client share expansion, and referral generation, on-demand.  Many times managers and business owners are unable to make the specific days and times of our webinars due to their busy schedule. 

We have released several 7 to 8 minute, recorded trainings to explain how to survey using different printer MIS installations; PrintSmith, Printer’s Plan, Technique, Enterprise Print Management Solutions, Printer’s Plus, and a session on how to survey using all other MIS installations.   To view the on-demand library and select your specific printer MIS, visit www.surveyadvantage.com/printers.

We are planning to release several new trainings in the future focused on our other verticals; marine services, association research, business services, parking facility feedback, manufacturing, education, finance, and healthcare.

At this year’s convention Survey Advantage will highlight two new programs;  CustomerPulse for Printer’s Plan 2010 and CustomerPulse for PrintSmith.  Survey Advantage now works closely with both MIS providers to help franchisee owners survey customers after print jobs are completed.  Survey Advantage has worked closely with franchisee owners of all Allegra Network’s the brands; Signs Now, Allegra Print & Imaging, American Speedy, and Insty Prints, offering  owners customer loyalty, lead generation, revenue retention programs that are affordable for the small business owner.  

Survey Advantage invites all attendees to visit us in booth 525  for a demo.

Phoenix, AZ:  Survey Advantage introduced three new printer programs to several members during an introduction July 27th at the headquarters of Printing Industries of Arizona.  Survey Advantage will offer CustomerPulse, HealthCheck, and MarketCheck to PIAZ members interested in revenue preservation, client share expansion, and lead generation.  CustomerPulse is designed to help printers obtain immediate feedback after jobs are completed while HealthCheck and MarketCheck are designed to help printers during strategic planning and ISO 9000 process improvement efforts.