NAPL releases Field Case Book, a new initiative to share best practices and innovations with printers.  In NAPL’s first  field book case study, a printer is highlighted for a creative customer retention strategy saving $130,000 in business within the first month of the strategy. 

Click here for complete case:  http://www.fieldcasebook.org/

Tags: Add new tag, Customer Intimacy, Customer Loyalty, Customer Research, CustomerPulse, Print Buyer Opinions, Printer Loyalty Programs, Printer Referral Programs, Printing

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