NAPL rolls out Field Case Book: Printer highlighted for innovative customer retention strategy
NAPL releases Field Case Book, a new initiative to share best practices and innovations with printers. In NAPL’s first field book case study, a printer is highlighted for a creative customer retention strategy saving $130,000 in business within the first month of the strategy.
Click here for complete case: http://www.fieldcasebook.org/
Tags: Add new tag, Customer Intimacy, Customer Loyalty, Customer Research, CustomerPulse, Print Buyer Opinions, Printer Loyalty Programs, Printer Referral Programs, Printing