Middleboro, MA – August 11, 2008 – Enterprise Print Management Solutions (EPMS) announced today that Survey Advantage has become a Strategic Partner. EPMS, the developer of the Enterprise print management system, has added the integration to Survey Advantage’s Customer Alert directly into the Enterprise Estimating/Order main module. Users are now able to select orders and launch electronic job surveys from within Enterprise directly. Printers are alerted immediately upon survey completion with feedback about the level of customer satisfaction with a job or jobs. On-line reports are delivered daily to monitor performance trends over time, and industry benchmarking helps to analyze performance objectively.

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Over the past six months Survey Advantage has been featured monthly in American Printer magazine in a column titled “And the Survey Says…”, offering real business intelligence to printers through results of print buyer feedback surveys. If you have missed any of the issues, here is a roundup:

• • January 2008 | printer communications methods survey
  • February 2008 | product quality benchmark
  • March 2008 | Where to diversify and expand in 2008?
  • April 2008 | And the winners are…
  • May 2008 | Get enthused about your customer’s business!
  • June 2008 | Is your business maximizing client share?
  • July 2008 | Long term, don’t neglect the Net

Look for more print buyer feedback in future issues of American Printer.