Three quick updates for our friends:
1) New “Surveys Not Started” Report!
Want a way to increase your customer engagement? Wish no longer – on our recent corporate trip to the North Pole we received his list of those naughty boys and girls who didn’t respond to your survey invitation! We have made this secret list available on your Survey Advantage Dashboard via the “Surveys Not Started” page under “Marketing Module”. Now you have a way to contact your non-responders to drive up your response rates!
2) New Email Opt-Out Controls!
You are now able to manage your survey opt-out list from the convenience of your Survey Advantage Dashboard! To access your opt-out list please click the link below and click on “Email Opt-Outs” on the left-hand menu under “Email Management”. Once loaded, you will be able to add a new opt-out by clicking the “Add Opt-Out” button in the top-right of this page.
3) Restructured Dashboard Menus
Overwhelmed by the labyrinth of tabs and pages on your Dashboard? Did that page you had opened just yesterday seem to just somehow disappear? Several locations have recently suggested several navigation changes based on their own, personal, every-day use. This restructuring now provides much easier report discovery with increased efficiency – keep those suggestions coming!
Thanks for your loyalty,
Survey Advantage Support
27 Douglas Street
Jamestown, RI 02835