Two quick updates this month:
1) New “Surveys Not Started” Report!
Asking Santa this year for a way to increase your customer engagement? Wish no longer – on our recent corporate trip to the North Pole we received his list of those naughty boys and girls who didn’t respond to your survey invitation! We have made this secret list available on your Survey Advantage Dashboard via the “Surveys Not Started” page under “Marketing Module”. Now you have a way to contact your non-responders to drive up your response rates!
2) Whitelist SurveyAdvantage.com
With the ground covered in white and the New Year approaching, we are striving for hassle-free communication in the coming year. To ensure optimal messaging with our entire staff and helpdesk solution please WhiteList our entire email-domain “SurveyAdvantage.com”. Whitelisting the entire domain on your mail-server and email-clients will ensure none of our emails get caught up in your spam filters/folders. Nothing is worse then when you email us support for help and you are unaware that we are tyring to get back to you.
Want to easily push 5-Start Reviews to your website?
Watch this video to find out how your Marketing Module will work for you:
Here’s to the New Year,
Survey Advantage Support
27 Douglas Street
Jamestown, RI 02835