Survey Advantage is the leader in customer research design and administration. Our experienced team is eager help you both survey and evaluate your customer’s loyalty.

Simple-yet-Effective Solutions

Our most-popular customer insight services

CustomerPulse™

Checklist
Our process drives continuous feedback, identifies areas of improvement, 5 star reviews, testimonials, and sales leads.

Marketing Module

Marketing ModuleGenerate and manage hot leads from survey responses, push testimonials to your website, and generate 5 star reviews.

ResidentPulse™

ResidentPulse
Resident feedback facilitates communication, identifies opportunities to increase resident loyalty, prioritizes investments, and decreases vacancy rates.

SWOT Analysis

SWOT ReportsQuantify your strengths in the market, identify areas for improvement, find growth opportunities and help target competitive threats.

Detailed Analytics Reporting

Now you can read your customers' mind!
Analytics Presentation

Our CustomerPulse Dashboards make it easy to both accurately predict your customer’s needs and benchmark your company against competitors in your industry!

Don’t Annoy Your Customers

Never fear about potentially upsetting your customers from constant survey requests. Once you submit your customers to us, we will remove any customers appearing more-than-once in any period and encourage use of several additional filtering options allowing the ability to survey customer’s only once every so often.

Individual Responses

Survey Advantage service’s provides you with the power of a high-level overview of your customers with the flexibility you need to give each of your individual customers with the personal-touch that makes your company special.

Using our Individual Response report, you can easily and accurately follow-up with customer concerns, uncovered sales opportunities, and new referrals with support for gift-offerings.

FEATURE COMPLETE SURVEY SERVICE

  • Forget Tech Support - We Offer Survey Support

    We don’t simply provide you tools to build your survey, let us design, administer, and analyse the results for you! Just tell us the areas in your company you wish to focus on and let us do the rest!

  • Increase Response Rates with Personalized Emails

    Our Survey Invitations come from your personal email address and emulate the look and feel of emails sent from your own email client.

  • Consistent Tried-n-True Results

    Jumpstart your survey results with our proven tried-n-true methodologies. Utilizing our specially crafted survey questions and invitations ensures your survey campaigns are successful from the start.

  • More than a website - We're people like you!

    Survey Advantage isn’t just powerful tool for you to use – we are an extension of your team. If you ever require assistance or wish to speak with an industry expert – we are always just a phone-call away!

This is your chance! Jump in now and give your business a boost!

This is your chance! Jump in now and give your business a boost!

What They Say

Let our clients convince you
National Apartment Association
NAA
American Boat Builder & Repairers Association
ABBRA
Association of Marina Industries
AMI
Rhode Island Mortgage Bankers Association
RIMBA
Association for Leaders in Print, Mail, Fulfillment, and Marketing Services
Epicomm
Printing Industries of America
PIA
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(Plus) Surveys Administered

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(Plus) Surveys Gathered

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(Plus) Leads Identified

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(Plus) Testimonials Gathered